If you can remember your current password, you can change the password yourself on our online password change page.

You will need to enter your username and current password in the relevant fields, then your new password.

When trying to change the password please choose something that is easy for you to remember but hard for someone else to guess.

Ensure the new password:

  • Is at least 10 characters or more in length;
  • Does not contain any personal information (such as date of birth, address, etc.);
  • Does not use any easy to guess words (such as lancaster or password);
  • Is a completely new password (i.e. you are not permitted to re-use an old University Account password); and
  • Makes the bar to the right turn green.

You can increase the complexity of your password by including more upper case letters, numbers and symbols in the password. Not using a dictionary word, or use repeated letters or sequences of letters in the password will also help.

If you cannot remember your password, read the Forgotten your password advice.

 If you have applied to be a new student but not yet started your studies at Lancaster, you will have been issued with a Lancaster ‘Friend’ account. To reset the password for this account, go to the Forgotten your password advice.