The online password reset service enables you to reset your University account password online.

To be able to reset your password you must have previously registered a personal email address to which a verification email can be sent. Instructions on how to do this are included below.

Register an email address for the online password reset service:

  1. Go to: https://secure.lancs.ac.uk/iss/password/reset/ and if prompted, log in using WebLogin.
  2. Select Manage Password Reset Email Addresses.
  3. In the Add an Email Address section, type in the personal email address that you want to register, then click Add Email Address – your email address shows in the Registered Email Addresses section.

You can register more than one personal email address.

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