The online password reset service enables you to reset your University account password online.
To be able to reset your password you must have previously registered a personal email address to which a verification email can be sent. Instructions on how to do this are included below.
Register an email address for the online password reset service:
- Go to: https://secure.lancs.ac.uk/iss/password/reset/ and if prompted, log in using your University account username and password.
- Select Manage Password Reset Email Addresses.
- In the Add an Email Address section, type in the personal email address that you want to register, then click Add Email Address — your email address shows in the Registered Email Addresses section.
You can register more than one personal email address.