Reporting a suspected phishing or junk email helps both the University and Microsoft to filter more out of your inbox in the future. The Service Desk may also ask you to report a phishing email in this way if you phone to tell them about a suspect email. You can report emails direct from Microsoft Outlook or from Office 365 online as follows:

 Reporting phishing attacks (from an Outlook message)

If you use Microsoft Outlook, you can easily report phishing or junk emails that you receive by using the Report Message button on the Home tab.

  1. Select the email to report.

  2. From the Home tab, select Report Message.

    Report message button from the Outlook Home tab, this is grayed out when the message isn't previewed. You can click report message to report junk or phishing emails.

    Note
    : If the report message button is grayed out, you will need to open the email message and then click the Report Message button. If there is no Report Message button at all, you can Add it from the Store.

     Adding the Report Message add-in
    1. From the Home tab in Outlook, click Store.

      Click the Store button under the Add-ins group on the Home tab

    2. In the Search add-ins search bar, type Report Message. When it appears in the drop-down list, click it.

      Type Report Message and click the corresponding option in the drop-down list

    3. On the Report Message screen, click Add.




  3. Select to report as either:
    1. Phishing (trying to acquire personal, or sensitive information); or
    2. Junk (unsolicited email, trying to sell something).

  4. Read the confirmation email and click Report.

  5. In your email message header, you will see a message confirming the message has been marked as junk/phishing and moved.



 Reporting phishing attacks (from Office 365)

If you suspect that an email is a phishing attack you can easily report it, directly from Office 365.

  1. Select the email to report.

  2. From the email preview, select Report Message icon (to the left of the like and reply all buttons).

    Report Message is towards the top of the message, next to the like and reply all buttons
  3. Select to report as either:
    1. Phishing (trying to acquire personal, or sensitive information); or
    2. Spam (unsolicited email, trying to sell something).

  4. Read the confirmation email, then click Report.


If you are worried that you may have clicked on a link or entered information into a suspect email, please report as outlined above and then phone the ISS Service Desk on 01524 510987.


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