The Student Portal is an online hub that gives you access to your student email, timetable, learning spaces and a number of student services. It can be accessed by going to lancaster.ac.uk/portal. For more information, watch the video below:




Frequently asked questions

 How do I find a Moodle course on the Student Portal?
  1. Navigate to lancaster.ac.uk/portal

  2. Click on the Modules tab.

  3. You will see a list of your modules listed, you can click on the + button for a module and then access its Moodle space by clicking Go to Learning Space.


    modules screen




 Can I view my marks on the Student Portal?

Marks are displayed in the Interactive Transcript.

A link to the Interactive Transcript is in the Student Links widget on your dashboard.


interactive transcript



 How can I mark absences on Student Portal?
  1. Go to the Student Portal at: https://lancaster.ac.uk/portal and log in using WebLogin.

  2. A link to the Absence Notification function in iLancaster is in the Student Links widget on your dashboard.


    absence notification

  3. Click the Submit Absence Details link.



 How do I open the Development Needs Analysis (DNA) system for Postgraduate Research Students?

A link to the Development Needs Analysis site is found in the Student Portal. 

Use the Next button on the Student Links widget on your dashboard to scroll through the available functions until you see the Needs Analysis link.

needs analysis

Once you have entered the Needs Analysis site, follow the on-line instructions to complete your needs analysis request.




 What can postgraduate students use the Student Portal and web boards for?

Student Portal

The Student Portal is an online resource that you will have access to once you hold an offer of postgraduate study at Lancaster University. From the Student Portal, you can:

  • View useful information about how to prepare for your studies.

  • Read profiles of some of our postgraduate students.

  • Access your postgraduate applications.

About six months before your programme starts, we’ll normally give you a web board. This will let you learn more about your programme and ask any questions you may have on a discussion forum.

Web boards

On your web board you can:

  • Read announcements and information from your programme team and academic department.

  • Discover what your programme team recommends that you do in order to prepare for your postgraduate studies.

  • Ask questions or introduce yourself to other new students using the social area.



 Where can I view past papers on the Student Portal?

The Student Portal currently includes links to the past papers section of the Student Registry website from the Modules tab, under Additional Module Information.




 Where can I see my exam timetable online?

Your personal exam timetable is available from the following:

  • Student Portal 
    • The Exam timetable can be found in your timetable tab on the Student Portal — make sure you have the Exams option ticked.
 What if my timetable is wrong on the Student Portal?

The timetable displayed in the portal provides a read-only view of your academic & exam timetable based on the modules on which you are enrolled.

It is not possible to change this timetable through the portal – if you believe it is incorrect please speak to your department office.  

 What if my personal details are wrong on the Student Portal?
 If your name is wrong

If your name is spelt incorrectly, please email the student registry:

Undergradutes: ugregistry@lancaster.ac.uk

Postgraduates: pgso@lancaster.ac.uk

If you have changed your name, then please complete a Change of Name or Change of Name and Gender form from the Student Registry website.




 If your username or Student ID is wrong or the Student Portal is displaying someone else's information
 If your date of birth and scheme of study is wrong

Please contact your Department Office.




 If your college is wrong

Please contact your College Office.

 What can I search for on the Student Portal?

 How do I organise the widgets on my dashboard?

You can rearrange the widgets on the My Area tab to suit your preferences.


 Re-order widgets
  1. From the My Area tab, scroll to the bottom of the page and click on the Dashboard Preferences button.

    Dashboard preferences

  2. From here, you can re-order the widgets to display in an order of your preference. Click and drag on the arrow icons on the right hand side to move the widgets up or down the order.

    Reorder widgets screen

  3. The widgets are displayed in the following order:

    widget order screen




 Adding and removing widgets
  1. From the My Area tab, scroll to the bottom of the page and click on the Dashboard Preferences button.

    Dashboard preferences

  2. You can remove widgets by clicking on the Remove button to the right of the corresponding widget.

    Remove widgets

  3. You can add widgets by scrolling to the More Widgets section and clicking on the Add button to the right of the corresponding widget.

    add widgets




 Quick settings

By clicking on the cog icon on the top right of any widget, you can:

  • Select the amount of items you want to display. Clicking on the drop down box allows you to select the number of items you want to be shown in this widget.
  • Remove Widget by clicking on the red Remove Widget button. This can be re-added at any time in Dashboard Preferences (see help above)

    quick settings screen

  • Click on the cog icon again to close the pop up menu.



 How do I use the My Links feature?

The My Links feature on the Student Portal and the Staff Intranet allows you to add your own favourite links to services and information you access regularly. My Links can be found on the right hand side of the page, or on a mobile device under the Menu button.

 Add a link

To add a link to My Links:

  1. From any page on the Student Portal/Staff Intranet, click on the My Links button on the right hand side of the page.

    My links

  2. Click Add Link.

    Add link

  3. Enter the Title and URL of the link you wish to add. The Title is text that will appear in your My Links menu.

    title and url

  4. Click Save, and the new link will be added.


 Access via menu

Alternatively, you can access the My Links Preferences page via the menu at the top, by navigating to My Area (on the red menu), and then to Preferences (on the white menu).

My area preferences




 Access via mobile

If you are accessing the Intranet from a mobile device, you can add a link via the Preferences page. You can find the preferences page from the menu under My Area > Preferences.

mobile view







 Edit, reorder and delete links

From the My Area Preferences page, you can manage your links to edit, re-order and delete links.

  1. From any page on the Student Portal/Staff Intranet, click My Links on the right hand side of the page.

    My links

  2. Click + Manage My Links.

    Manage my links

  3. Click the X in the top right hand corner of the My Links menu to hide it.

  4. The following page will display:

    My links page

You can edit a link by clicking on the Edit button to the right of the corresponding link. You will then be able to edit the Title and URL previously entered.

Click and drag on the arrow icons on the right hand side to move the links up or down the order.

You can remove a link by clicking on the Remove button to the right of the corresponding link.


 Access via menu

Alternatively, you can access the My Links Preferences page via the menu at the top, by navigating to My Area (on the red menu), and then to Preferences (on the white menu).

Preferences




 Access via mobile

If you are accessing the Intranet from a mobile device, you can add a link via the Preferences page. You can find the preferences page from the menu under My Area > Preferences.

Mobile view