iLancaster is a free mobile application providing you with Lancaster University services, resources and information on your mobile device. It is available for Lancaster students and staff, and applicants who have received an offer. 

To download iLancaster for:

Logging in to the app:

  • Students and staff - when logging in to the app, enter your University username and password.
  • Applicants to Lancaster University - when logging in to the app, enter the username and password you were sent when you received your offer.
 Accessing app features

Timetable

To access your timetable, from the bottom left select Timetable, you can browse the timetable by week using the arrow buttons at the top, or use Jump to today for the current timetable

Check in

To check in to a session, scroll down the homepage to the grey section titled "Event not in timetable?" and enter your Session Code then click Check In

Alerts

To view your alerts and notifications, click the bell icon in the top right corner

Digital ID

To view your digital ID click the person icon in the top left corner. You will be able to view your student ID, username, email and barcode here.

Maps

To access maps, from the bottom right select the Map icon. You can search for a location using the search bar, or use the filters to show types of location, for example PCs




Frequently asked questions

 What features are available in iLancaster?

Features include:

  • Quick View home screen keeping you up-to-date with what’s happening today in your Uni life and linking you to important announcements, news and features.
  • Discovery Centre with your important apps and links - and you can re-order the links and add to them to suit your needs.
  • Search feature on the home screen to see results for information and news from the Student Portal, staff contact information, and map locations.
  • Timetable - swipe to move from one week to another, and see your exams, re-sits and LibCal bookings as well as teaching events, plus links so you can find the recording for an event from any of that module’s events.
  • Maps feature if you’re on campus and want to find your way to a shop, bus stop or launderette as well as buildings and rooms.
  • Ask L.U. to get instant answers to questions about your studies, campus life and social activities.
  • Check-in feature for students for timetabled events, available from the Quick View screen or Timetable.
  • Information about you in Profile - see your University Card details and photo, along with information about your College, IT account and more.


 How do I install iLancaster on an iOS device?
  1. Go to https://www.lancaster.ac.uk/iss/ilancaster-appstore, or search the App Store for iLancaster (Lancaster Uni).

  2. Select Install.

  3. Type in your Apple ID and password – the application downloads and installs.


 How do I install iLancaster on an Android device?
  1. Go to https://www.lancaster.ac.uk/iss/ilancaster-googleplay, or search Google Play for iLancaster (Lancaster Uni).

  2. Select Install, then OK - the application downloads and installs.




 How can I view and delete notifications?

yes

To view Notifications, tap the bell icon at the top right corner of your iLancaster screen.
notification bell

To delete specific notifications

  1. In Notifications, tap Edit at the top right.

    edit button

  2. Tap each notification you would like to delete - they will turn red with a tick to show they have been selected.
    (Tap a notification again if you want to deselect it.)

    check in information

  3. Tap the bin icon at the top right. The selected notifications disappear.

    bin icon  

  4. To return to the home screen, tap the arrow at the top left.

To delete all notifications

  1. In Notifications, tap Edit at the top right.

    edit button

  2. Tap the tick icon at the top right of the Notifications screen. It will select all notifications - they will turn red with a tick.

    tick icon

  3. Tap the bin icon at the top right. The selected notifications disappear.  



  4. To return to the home screen, tap the arrow at the top left.

 How can I customise notifications?
  1. At the bottom right, tap More.

    more icon

  2. Tap My Settings.

    my settings

  3. In the Settings screen, select Notifications Settings.

    notification settings

  4. In the Notification Settings screen, select the notifications feature you wish to customise.

    notification features

  5. In the Set...Preferences screen you can toggle to enable or disable notifications, and set a time window for receiving notifications.
    To save your changes, tap Sync Preferences. If the save is successful you will see a green Your preferences...have now been synced message.

    sync preferences


 iLancaster hasn't prompted me for location permissions

Occasionally on Android devices users may not be prompted to give location permissions to iLancaster.

To resolve this:

  1. On your phone, navigate to Settings.

  2. Select Apps.

  3. Select iLancaster.

  4. Ensure Location is switched to On.