If you can’t see the University Photo Upload applet in iLancaster
If you can’t see the applet:
Log out of iLancaster
to log out, select
Log back into iLancaster, making sure you select
If you can't log in again, or you have never received a login for the iLancaster Applicant App, see
iLancaster applicant app
If the applet won't let you upload your photo
Check that you are using the latest version of iLancaster (version 7.3.3).
The University Photo Upload applet only works on this latest version, or by using the web version of iLancaster.
If the University Photo Upload applet still isn't working
If you're using the latest version of iLancaster but the applet still isn't working, use the web version of iLancaster to upload your photo:
If you have tried all the above options and the applet still isn't working:
Report an issue with iLancaster